Tech trouble? We come to you.
Patient help with computers, Wi-Fi, printers and online security, right in your home. We explain each step as we go.
or call (615) 852-5565
More ways we can help
- Fixed, or your money back
- A flat price, agreed when you book
- Monday to Saturday, 8am to 8pm
- Greater Nashville and Middle Tennessee
What can we help with?
See all services
Slow machines, updates that will not finish, and email that stopped working.
We replace tired routers and get a steady signal into every room.
Screens, batteries, drives and power faults, repaired in your home.
Help recovering lost files and setting up a backup for the future.
Printing again from your computer, and from your phone if you want it.
Know the price before we start.
The price is set before we come out, not by a meter. You pay the flat price when your visit is booked. If we can't fix it, you get your money back.
Setup, connections, and the everyday things that should just work.
Something is wrong. We diagnose it, repair it, and test it before we leave.
Several jobs at once, or one bigger change across the whole house.
A screen share instead of a visit, when nothing needs hands on the hardware.
One plan for your whole household.
The Care Plan gives your household someone to call when you need help. Higher plans add regular upkeep and home visits, with everything in the plan before them.
- Basic, $15 a month: unlimited remote support by phone, text and screen share, and $30 off every Repair & Restore visit
- Essential, $59 a month: adds updates, security and backup upkeep, an annual tune up visit, and priority scheduling
- Complete, $99 a month: adds quarterly home health checks, priority home visits, and every device in the house
Not sure which plan? Call or text (615) 852-5565 and we will help you choose.
Buying for a parent who lives here? See how out of town families use Deskside.
Have we helped you?
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Contact DesksideBefore you book
If you have another question, call us. We can talk it through before you book.
What areas do you serve?
We serve communities across Greater Nashville and Middle Tennessee. Contact us to confirm current availability in your neighborhood.
How fast can someone come out?
Visit times depend on your location, the problem and our schedule. Send us a request and we'll call or text the same business day to confirm a time with you.
What is the guarantee?
Fixed, or your money back. If we can't fix the problem you booked us for, you get a full refund of the labor price you paid.
What happens during a visit?
A technician arrives, diagnoses the issue in front of you, and explains what is wrong in words that make sense. The work is done at the flat price agreed when you booked, anything extra such as a part is priced and agreed with you first, and you get a written summary of what changed when we are done.
Do you work on both Windows and Mac?
Yes. We support Windows PCs, Macs, printers, networking equipment, and the everyday devices that connect to them.
How do I pay?
You pay the flat price when your visit is booked. If we can't fix it, you get your money back. The guarantee covers the labor price you paid, not the cost of parts. We send a secure card payment link once your time is confirmed, so there is no cash or check to find on the day.
Can I reschedule or cancel?
Life happens, so your first reschedule is always free with at least one business day of notice. Because each appointment reserves a technician's day, additional reschedules or late changes carry a fee of 25% of the service. Cancel at least one business day ahead, before using your free reschedule, for a full refund of your prepayment. The core promise never changes: if we cannot fix what we quoted, you get your money back. Full details are in our Terms of Service.
Tech help across Middle Tennessee.
Home and small-office visits across the Nashville area.
Greater Nashville Metro
- Nashville
- Green Hills
- Bellevue
- Madison
- Donelson
- Antioch
- Hermitage
- Old Hickory
- Whites Creek
Williamson County
- Brentwood
- Franklin
- Nolensville
- Fairview
- Spring Hill
- Thompson's Station
Sumner & Robertson Counties
- Hendersonville
- Gallatin
- Goodlettsville
- Springfield
Wilson County
- Mount Juliet
- Lebanon
Rutherford County
- Murfreesboro
- Smyrna
- La Vergne
Cheatham & Dickson Counties
- Ashland City
- Kingston Springs
- Pegram