Scam & Fraud Recovery in Nashville, TN
After a scam call, fake warning or suspicious link, we can check the affected device, remove unwanted access and help secure your accounts.
Call us if
- You let a caller remotely control your computer
- You entered a password or card number on a suspicious page
- A popup claims your computer is locked or infected
- Money or gift cards were sent under pressure
- An account is sending messages you did not write
What we do after a scam
We check the device for remote access software or other changes left by the scammer and remove unwanted access. We help you change important passwords and turn on extra sign-in verification. We also help you review bank and email accounts for suspicious activity and check email forwarding rules. You receive a written summary of what we found and changed.
We will also help you document what happened for your bank, card issuer, or the authorities. To be direct: no technician can reverse a wire transfer or recover gift cards, and you should be wary of anyone who promises that. We check what the scammer could access and help reduce the risk of another scam.
Related guides
Plain-English explanations you are welcome to read before booking anything.
How to Spot a Scam Call or Popup
A printable checklist for spotting fake support calls, browser warnings, urgent payment demands, and remote access scams.
Read guideWhat Legitimate Remote Support Looks Like
Learn the safety signals of legitimate remote support, from a request you initiate to clear consent, scope, payment, and disconnect.
Read guideScam recovery FAQs
I feel embarrassed. Is this common?
Yes. These scams are designed to pressure people into acting quickly. We can help you work through what happened.
What should I do before you arrive?
Disconnect the affected computer from the internet and leave it off. If money or card numbers are involved, call your bank right away. Then call or text us and we will prioritize the visit.
Can you get my money back?
We cannot reverse transfers or recover gift cards. We help secure affected accounts and devices, document the incident for your bank and the FTC, and reduce the risk of another scam.
What happens during a visit
Fixed, or your money back.
Tell us what’s happening
Call or send a request. We’ll ask a few questions about the problem and arrange a time to visit.
Agree on the work and price
We explain what needs doing and put the price in writing when you book, before anyone comes out. Your technician talks you through the work and answers your questions.
Keep a record of the work
You receive a written summary of the work and a receipt for the price you paid when you booked, so you have a record to refer to later.