Chromebook Help and Setup in Nashville, TN

Getting it set up from the start

We sign your Chromebook into your Google account, the same one behind your Gmail if you have one, connect it to your home wifi, and turn on the settings that make daily use easier, like a larger text size or a simpler lock screen password.

If you do not have a Google account yet, we create one for you and write down the login in plain print, along with a short explanation of what that account controls.

• Google account signed in, or created fresh if you do not have one
• Home wifi connected and remembered for next time
• Text size, mouse or trackpad settings adjusted so it is comfortable to use
• Your printer connected so it shows up when you go to print

What a Chromebook is good at, and what it is not

Chromebooks are excellent for email, web browsing, video calls, and most everyday tasks, and they tend to run smoothly for years with far less fuss than a typical Windows computer. We are honest about that upfront.

They are not built for certain desktop programs, like the full version of Quicken or some specialized work software, and they work best with a steady internet connection. If your needs lean that direction, we tell you plainly rather than let you find out the hard way.

• A clear answer on whether your Chromebook can run the programs you need
• What to use instead, when a program will not run on it
• How much you can do without an internet connection
• Whether a Chromebook still fits your needs, or a different computer would serve you better

Working offline and everyday use

We show you how to save documents and photos so you can still open them without wifi, which files stored on Google Drive, and turn on offline access for the apps that support it, like Google Docs.

We also walk through the basics at your own pace: opening apps, managing browser tabs, and finding files, so the Chromebook feels familiar rather than foreign.

How a visit works

We come to your home, set everything up on your actual Chromebook, and stay until you are comfortable using it. Most visits take about an hour. Call (615) 852-5565 Monday to Saturday from 8:00 AM to 8:00 PM to schedule.