Outlook and Gmail Help in Nashville, TN

Getting your inbox under control

Most cluttered inboxes are not a technology problem, they are a system problem. We build folders that match how you actually think about your mail, in Outlook or labels in Gmail, and move your old messages into them so the inbox itself only holds what still needs your attention.

We also set up simple rules so mail from certain senders, like a newsletter or a family group, files itself automatically from now on. You do not have to remember to do anything after we leave.

• Folders or labels sorted by what matters to you, not a generic template
• Automatic rules for routine senders so new mail files itself
• A cleaned-up inbox that only holds what actually needs a reply
• Search that actually finds an old message when you need it

Calendar and contacts you can rely on

A calendar only helps if you trust it. We check that your appointments show the correct time zone, that invitations from family or a doctor's office land properly, and that reminders actually pop up on the device you carry with you.

For contacts, we clean up duplicate entries, add missing names and numbers you tell us about, and make sure the same contact list shows up whether you are on your computer, phone, or tablet.

• Calendar reminders that actually notify you, on time, on your device
• One clean contact list instead of duplicates in three places
• Shared calendars or invitations from family working correctly
• The same account signed in and synced across your devices

Common quirks we sort out

Outlook and Gmail each have their own small frustrations: Outlook's "focused inbox" hiding mail you wanted to see, Gmail's tabs splitting your mail in confusing ways, signatures that will not save, or an old account that keeps asking for a password it will not accept. We know these programs well enough to fix the specific quirk rather than guess.

If you are moving to a new computer or phone, we also set your email up fresh there, so nothing gets lost in the switch and everything looks and works the way you left it.

How a visit works

We come to your home, sit with you at your own computer, and work through your actual inbox rather than a demo. Most cleanups and setups take about an hour. Call (615) 852-5565 Monday to Saturday from 8:00 AM to 8:00 PM, and tell us whether you are on Outlook or Gmail so we come prepared.