Tech support that comes to you
We're a local Nashville tech support company. Instead of taking your computer to a shop or using mail-in repair, you can request service at your home or office. Working in place also gives us context about the devices and network involved.
Serving Greater Nashville including Green Hills, Belle Meade, Brentwood, Franklin, and surrounding areas.
What we fix
Virus and malware removal
Your computer has suspicious pop-ups, is running slow, or won't respond? We diagnose malware and remove it safely, then restore your system to normal performance. We'll explain what happened and how to avoid it next time.
PC tune-up and cleanup
Sluggish performance ruins productivity. We clean out bloat, remove unnecessary startup programs and update drivers. Most computers run noticeably faster after a tune-up.
Hardware repair and replacement
Hard drives fail. Screens crack. Fans break. We diagnose hardware problems and recommend repair or replacement. Parts, timing, and cost are discussed before replacement work begins.
Wi-Fi and network setup
Wi-Fi problems affect your whole home or office. We check your router placement, look for interference, update firmware, and ensure strong coverage throughout your space. For small businesses, we set up secure networks that protect your data.
Data backup and recovery
Don't lose years of photos and documents. We set up automatic backups to cloud storage or external drives. If a drive has failed, we can often recover your data.
Password and security audits
We review your accounts, update weak passwords, enable two-factor authentication, and make sure your sensitive data is protected.
Small business IT support
Running a small business with multiple computers? We provide ongoing IT support, managing updates, security, backups, and troubleshooting.
Our process
1. You send a service request
Call us at (615) 852-5565 or use the request form. We review the problem and preferred times before confirming an appointment.
2. We come to you
At the confirmed appointment, we work with you to understand what is happening and what you need.
3. We diagnose and explain
We run diagnostics and explain what we find without the jargon, and without pressure. You'll understand exactly what's wrong and what options you have.
4. We perform the approved work
Once you approve, we work through the quoted software, hardware, or security scope.
5. We follow up
We give you a summary of what we did and tips to prevent the problem from happening again. If the problem comes back, call us.
Why choose Deskside Technology Solutions?
Local ownership
We're a Nashville-based company. We know the area, we understand local small businesses, and we're invested in our community.
Transparent pricing
No surprises. We give you a fixed quote before we start. If the problem is more complex than expected, we'll tell you upfront.
Confirmed scheduling
Timing depends on service area, issue type, parts, and current capacity. We confirm availability before creating an appointment.
Respectful service
We explain scope, access needs, and recommendations as we go while working in your home or office.
We come to you
No need to unhook everything and lug your computer somewhere. We work at your home or office on your schedule.
Money-back guarantee
You pay the flat price when your visit is booked. If we can't fix it, you get your money back. The guarantee covers the labor price you paid, not the cost of parts.
Common Nashville tech problems we solve
We help Nashville residents and businesses with:
- Computers running slowly or freezing
- Virus and malware infections
- Wi-Fi not working or dropping connection
- Laptops that won't turn on
- Hard drives failing or full storage
- Setting up new computers
- Printer and peripheral issues
- Remote work setup and security
- Small business network management
- Password and data security
Service areas
Deskside provides on-site technology help throughout the communities listed below.
Request tech support
Call Deskside Technology Solutions or send an online service request. We'll call or text the same business day to confirm your time and price.
Phone: (615) 852-5565
Monday to Saturday: 8:00 AM to 8:00 PM
Service areas: Greater Nashville
