Setting up your accounts the right way
We create or sign into your Netflix, Hulu, Disney+, Prime Video, and YouTube TV accounts using an email and password you will actually remember, and we write it down for you in plain print, not a password app you will never open again.
If you already have accounts but keep getting logged out or cannot remember which email you used, we track that down first. Most streaming trouble is really just a mismatched login, not a broken TV.
- Accounts created or recovered for the services you actually want
- Passwords set to something memorable and written down for you
- Each app signed in and tested on your actual TV, not just a phone
- Profiles set up separately for you and other household members
Finding out what you are paying for
A lot of folks end up with three or four streaming subscriptions because a free trial rolled into a paid one, or a bundle came with something nobody watches. We go through your bank or credit card statement with you, line by line if needed, and match each charge to an actual app on your TV.
From there you decide what stays and what goes. We cancel anything you no longer want, in the account itself, and confirm the cancellation went through before we leave.
- Every streaming charge matched to a real service you can name
- Unwanted subscriptions canceled and confirmed, not just muted
- A short list of what you are paying for and how much, for your records
- Free trials that were about to convert to paid, caught in time
Organizing the apps on your screen
Once the accounts are sorted, we arrange the apps on your home screen so the ones you actually watch are up front, and remove or bury the ones you never use. We also show you, in plain steps, how to find a show and start it without hunting through menus.
If your remote controls more than one device, we make sure it is set up so one press gets you from off to watching, not through three different inputs.
How a visit works
We come to your home, sit with you in front of the TV, and work through your accounts and statements together. Most visits take about an hour. Call (615) 852-5565 Monday to Saturday from 8:00 AM to 8:00 PM to set up a time.
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