Check the connection path

Confirm the printer is awake and on the same network as the computer. Restart the printer, then check for a paper or ink warning on its own screen.

  • The Wi-Fi name or password recently changed
  • The printer moved farther from the router
  • A duplicate printer was added in Windows or macOS
  • A stuck job is blocking the print queue
  • The printer software or driver needs an update

Avoid repeated setup

Do not keep adding new copies of the same printer. Remove stale entries only after identifying the one that is currently reachable.

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